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Rachel E Patterson's avatar

Valuable insight. Great article! Ahh, human tendencies... In some of my consulting or facilitation projects, I have a rotating devil's advocate, which makes it a game, avoids one person being detested, and often gets to some of these more strategic & open-eyed decisions.

I especially appreciated these lines...

"Norman’s Law. When external pressure exceeds internal regulation, instability follows [...] Every real decision needs a condition attached that reopens it. [...] Stop treating a call that was right once as right forever. "

Norm Applegate's avatar

Thank you Rachel, I just released my latest book; Norman’s Law on Amazon. It explains that concept and more which is the core of my newsletters.

Rachel E Patterson's avatar

Fantastic! Congrats on the latest book 👏👏👏

It's (writing a thoughtful book) quite a project. I'm discovering that in a deeper way